Terms of Service

1. Acceptable Use Policy

When using our website and services, you agree to:

• Use our services only for lawful purposes and in accordance with these terms
• Provide accurate and complete information when requested
• Maintain the confidentiality of any account credentials
• Respect intellectual property rights of Glimmerwick and third parties
• Not interfere with or disrupt our services or servers

2. Prohibited Uses

You may not use our services to:

• Violate any applicable laws or regulations
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Engage in automated data collection without permission
• Impersonate any person or entity
• Distribute malware, viruses, or harmful code
• Harass, threaten, or harm others

3. Service Access Requirements

To access certain features of our services, you may need to:

• Have a compatible device with internet access
• Provide accurate contact information
• Accept our Privacy Policy and Cookie Policy
• Meet age requirements (18 years or older, or with parental consent)

4. Fair Usage Guidelines

We expect all users to interact with our services reasonably and respectfully. Excessive use that impacts service availability for others, automated requests, or attempts to circumvent usage limitations may result in service restrictions or termination.

1. Account Security Responsibilities

If you create an account with us, you are responsible for:

• Maintaining the security and confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your contact information remains current
• Using strong passwords and security practices

2. Account Suspension and Termination

We reserve the right to suspend or terminate your access to our services if:

• You violate these Terms of Service
• Your actions pose a security or legal risk
• You provide false or misleading information
• You engage in fraudulent or abusive behavior
• Required by law or regulatory authorities

We will provide reasonable notice before termination unless immediate action is necessary for security or legal reasons.

3. Account Information Requirements

When creating an account or engaging our services, you must provide truthful, accurate, and complete information. You agree to update this information promptly if it changes. Providing false information may result in account suspension or termination.

4. Multiple Account Policy

Unless explicitly authorized, you should not create multiple accounts for the same purpose. Multiple accounts may be consolidated or terminated at our discretion.

1. Service Uptime and Maintenance

We strive to maintain consistent service availability, however:

• Scheduled maintenance may temporarily interrupt service access
• We will provide advance notice of planned maintenance when possible
• Emergency maintenance may occur without prior notice
• We do not guarantee uninterrupted or error-free service
• Service availability may vary based on technical limitations

2. Feature Availability

Specific features and functionalities of our services may change over time. We reserve the right to modify, suspend, or discontinue any feature at our discretion. Material changes to core services will be communicated to active clients.

3. Geographic Restrictions

Our services are primarily offered to clients in Denmark and the European Union. While we may serve clients in other regions, availability, features, and terms may vary based on location and applicable laws.

4. Service Modifications and Updates

We continuously improve our services and may:

• Update features, functionality, or user interface
• Modify technical requirements or specifications
• Adjust service offerings or pricing
• Implement new technologies or processes

Significant changes will be communicated through our website or direct notification to active clients.

1. Service Fees

Fees for our game development services are specified in individual project proposals or service agreements. All prices are in US Dollars (USD) unless otherwise stated. Pricing may vary based on project scope, complexity, and requirements.

2. Payment Schedule

Payment terms are outlined in project agreements and typically include milestone-based payments or deposits. Invoices are due within the timeframe specified in your agreement, usually within 14 to 30 days of invoice date.

3. Late Payment

Late payments may result in project delays, suspension of services, or interest charges as permitted by law. We reserve the right to pursue collection of overdue amounts.

1. Service Disclaimer

Our services are provided on an "as is" and "as available" basis. While we strive for excellence, we do not guarantee specific outcomes, performance metrics, or commercial success of developed games.

2. Limitation of Liability

To the fullest extent permitted by law, Glimmerwick shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability is limited to the amount paid for the specific service giving rise to the claim.

3. Third-Party Services

We are not responsible for third-party services, websites, or content linked from our website. Use of third-party services is at your own risk.